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Safety Warnings

Please read the following warnings and information carefully before using the VR Headset and follow all guidelines on safety and operation. Failure to follow these guidelines may result in physical injuries (including electric shock, fire and other injuries), property damage and even death. 


If you allow others to use this product, you shall be responsible for ensuring that every user knows and follows all safety and operation instructions. 

Health and safety warnings

  • Ensure that this product is used in a safe environment. By using this product to view an immersive virtual reality environment, users will not be able to see the physical environment. Move only within the safe area that you set, and keep your surroundings in mind. Do not use near stairs, windows, heat sources or other hazardous areas.

  • Confirm that you are in good health before using. Consult a doctor before using if you are pregnant, elderly, or have serious physical, mental, visual, or heart problems.

  • A small number of people may experience epilepsy, fainting, severe dizziness, and other symptoms caused by flashes and images, even if they have no such medical history. Consult a doctor before using it if you have a similar medical history or have ever experienced the symptoms listed above.

  • Some people may experience severe dizziness, vomiting, palpitations and even fainting when using VR Headsets, playing ordinary video games, and watching 3D movies. Consult a doctor if you have experienced any of the symptoms listed above.

  • This product is not recommended for use by children under 12 years of age. Please  keep your VR Headset, Controllers, and accessories out of their reach. Children over 12 years old should use this product under adult supervision to avoid accidents.

  • Some people may be allergic to plastic, PU, fabric, and other materials used in this product. Long-term contact with skin may result in symptoms such as redness, swelling and inflammation. Stop using the product and consult a doctor if you experience any of the symptoms listed above.

  • This product is not meant for extended use over 30 minutes at a time with rest periods of at least 10 minutes between uses. Adjust resting and usage periods if you experience any discomfort.

  • If you have a big difference in binocular vision, or a high degree of myopia, or astigmatism, or far-sightedness, it is suggested that you wear glasses to correct your eyesight when using VR headset.

  • Stop using the product immediately if you experience visual abnormalities (diplopia and sight distortion, eye discomfort or pain, etc.), excessive sweating, nausea, vertigo, palpitations, disorientation, loss of balance, etc.

  • This product has an “Eye Protection Mode”, certified by TUV Rheinland (Germany), which can protect your eyes by reducing blue light in the three color channels using software algorithms. The screen appears yellowish in this mode.

  • This product provides access to immersive virtual reality experiences and some types of content may cause discomfort. Stop use immediately and seek medical treatment if the following symptoms occur.

- Epilepsy seizures, loss of consciousness, convulsions, involuntary movements, dizziness, disorientation, nausea, somnolence, or fatigue.


- Eye pain or discomfort, eye fatigue, eye twitching, or visual abnormalities (such as illusion, blurred vision, or diplopia).

- Itchy skin, eczema, swelling, irritation or other discomforts.


- Excessive sweating, loss of balance, impaired hand-eye coordination, or other similar motion sickness symptoms.

  • Do not operate a motor vehicle, operate machinery, or engage in activities that may have potentially serious consequences until you have fully recovered from these symptoms.

Impact on medical devices 

  • Please comply with the expressly stated prohibition of the use of wireless equipment in medical and healthcare facilities, and shut down the equipment and its accessories.

  • Radio waves generated by this product and its accessories may affect the normal operation of implantable medical devices or personal medical devices, such as pacemakers, cochlear implants, hearing aids, etc. Please consult the medical device manufacturer about the restrictions on the use of this product if you use these medical devices.

  • Keep a distance of at least 15cm from the implanted medical devices (such  as pacemakers, cochlear implants, etc.) When this product is connected with its accessories.

Operating environment

  • Do not use the equipment in dusty, humid, dirty or near strong magnetic fields, so as not to cause internal circuit failure of this product.

  • Do not use this equipment during thunderstorms. Thunderstorms may cause product failure and increases the risk of electric shock.

  • Protect your lenses from light. Keep the product away from direct sunlight or ultraviolet rays, such as windowsills and automobile dashboards or other strong light sources.

  • Keep the product and its accessories away from rain or moisture.

  • Do not place the product near heat sources or exposed flames, such as electric heaters, microwave ovens, water heaters, stoves, candles or other places that may generate high temperatures.

  • Do not apply excessive pressure to the product during storage or when in use to avoid damage to the equipment and lenses.

  • Do not use strong chemicals, cleaning agents or detergents to clean the product or its accessories, which may cause material changes that affect eye and skin health. Please follow the instructions in “product care” to take care of the equipment.

  • Do not allow children or pets to bite or swallow the product or its accessories.

Children’s health

  • This product and its accessories may contain small parts. Please place these out of the reach of children. Children may inadvertently damage the product and its accessories, or swallow small parts resulting in suffocation or other injury.


  • After each use wipe all contact points with face and hands with a product that is at least 70% isopropyl alcohol. In a setting with multiple users, wipe surfaces before transferring glasses from one user to another.

  • Use lens cloth on the lens, do not wipe with cleaners or anything but the provided lens cloth.

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